Confusing Terms of CRM

One of my friend called me and was asking about some terms of CRM. Although not difficult but some what confusing for new comers. He is working on sugar CRM and have a problem in identifyng Lead, Opportunity, Account and Contact. Well the term lead is same as sales lead it is before the first contact with the person but he may be interested if contacted. Secondly Opportunity is a fair opportunity depending on the sales man, he had an open opportunity to make a cold opportunity or hot one. If it becomes cold then he missed the sales but if it is hot one. He is surely becoming a client or account for him. Account is basically the sales account it can either be a person or a corporate. If it is corporate you can create mulitple contacts for each account and a single one for person. Both contact and acount can be used for further sales and service jobs.

Software Development Cycle

1.Programmer produces code he believes is bug-free.
2.Product is tested. 20 bugs are found.
3.Programmer fixes 10 of the bugs and explains to the testing department that the other 10 aren't really bugs.
4.Testing department finds that five of the fixes didn't work and discovers 15 new bugs. 5.Repeat three times steps 3 and 4.
6.Due to marketing pressure and an extremely premature product announcement based on overly-optimistic programming schedule, the product is released.
7.Users find 137 new bugs.
8.Original programmer, having cashed his royalty check, is nowhere to be found.
9.Newly-assembled programming team fixes almost all of the 137 bugs, but introduce 456 new ones.
10.Original programmer sends underpaid testing department a postcard from Fiji. Entire testing department quits.
11.Company is bought in a hostile takeover by competitor using profits from their latest release, which had 783 bugs.
12.New CEO is brought in by board of directors. He hires a programmer to redo program from scratch.
13.Programmer produces code he believes is bug-free...

People

People by USA
---------------------------------
People think they are best
People think they are right
People think they are wise
People think they are visionary
People think they are judgmental
But people are human they are full of errors.

Love

Love by USA
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What is Love?
Love is just emotion of fools,
Fools making fool of others,
Others who don’t have some thing to do
Do Live for Love.
Love make people fall
Fallen people are never great,
Great people never love.

Project Manager

A man is flying in a hot air balloon and realizes he is lost. He reduces height and spots a man down below. He lowers the balloon further and shouts,
'Excuse me, can you help me? I promised my friend I Would meet him half an hour ago, but I don't know where I am.'
The man below says, 'Yes. You are in a hot air balloon, Hovering approximately 30 feet above this field. You are between 40 and 42 degrees North latitude, and between 58 and 60 degrees West Longitude.'
'You must be a programmer,' says the balloonist.
'I am,' replies the man. 'How did you know?'
'Well,' says the balloonist, 'everything you have told me is Technically correct, but I have no idea what to make of your Information and the fact is I am still lost.'
The man below says, 'You must be a project manager 'I am,' replies the balloonist, 'but how did you know?'
'Well,' says the man, 'you don't know where you are, or where You are going. You have made a promise which you have no idea how to Keep, and you expect me to solve your problem.'

Negative Me

I m negative as everytime i write something it contains negative sentences. When i email it to anyone he get annoyed. Now i dont know is it me that gives negative effects or the person had already some negativity for me. That as soon as i question simply, people take it negatively and ask me to increase my communication skills. Well i have started to read books about communication skills but i hardly see any problem in clearing ambiguities. All my friends think i m good and motivating person but when talking to some seniors the idea changes. One of my friend told me to keep quiet as this is the best policy or another thing he said to me that "Boss is always right". So whether i m right or not my Boss is always right. But i m rebellious in nature lets see how long i can survive.

Farm House Picnic

Well our office boys make a programme for farm house. But after delaying it for two weeks, as we are unable to get the monetary share from everyone. After this Firpo farm is booked. At first i m not ready to go there, but later i make up my mind. My collegaues woke me up in the morning (atlest morning for me at 11:00 AM). I took my ping pong racket and on we go. WE played there all night and have fun together. A good way to enjoy with your friend. Now planning again for cricket match....